Overall Experience Reviews For Sport Clips Haircuts of Front Range Village

1 rating

If I could give zero stars I would. I had a terrible experience at this SportsClips. I checked in at 2:50 pm and was told the weight time was 1 hour and 40 minutes. When I arrived back at the store at 4:30 pm, my name was not on the list. I was told my name dropped off because I took too long. As I was explaining to the lady at the front desk that I came back exactly on time, they seated two more customers in front of me and told me it would be another 15 - 20 minutes. I received no apology and somewhat of an attitude so I requested to speak with the manager. I was then informed I was speaking to the manager. I asked for the owners information and informed her I would not be using this establishment. She replied "good" and told me to leave. As I was leaving, she said something else under her breath. When I said excuse me, she sarcastically said "have a good day" and told me to leave again. My family has been patronizing this business for more than two years. After being treated so terribly, I took my business around the corner to Great Clips where I received great customer service and a good haircut by a kind and professional stylist. They really seemed to care about my business. I think SportsClips might consider discontinuing the MVP and just treat people with courtesy. It goes a long way.

5 rating

I have regularly visited this Sport Clips for a couple of years now. My favorite stylist is Taylor. She does a great job and is nice to talk to. I have consistently been happy with my haircut and the overall experience, especially the MVP. Thank you Taylor

2 rating

I am new to the area and I was looking forward to my first cut in Fort Collins. I travel for work and I always go to Sports Clips. I look forward to the hot towel treatment and a great cut. Totally disappointed, my “stylist” did not even offer an MVP. Traveling I know that you generally get a free upgrade your first visit. NOT EVEN OFFERED. Plus, the stylist seemed like it was their first time. J made the experience miserable, Not going back to this location.

Rated 3.3 out of 5.0 based on 4 Client reviews

1
Jason S. | November 7, 2020 Overall Experience

"If I could give zero stars I would. I had a terrible experience at this SportsClips. I checked in "

5
Christopher H. | November 1, 2019 Overall Experience

"I have regularly visited this Sport Clips for a couple of years now. My favorite stylist is Taylor. "

2
Adam A. | December 15, 2018 Overall Experience

"I am new to the area and I was looking forward to my first cut in Fort Collins. I travel for work a"

5
Dave T. | August 7, 2017 Overall Experience

"Great atmosphere. Quality haircut every time. Love the MVP experience!! Steam towels and massage are"